Privacy Policy

1. Collection and Use of Personal Information

When you use EBSG services, we may ask you to provide personal information. EBG will use such information in accordance with this Privacy Policy. You are not required to provide the personal information we request, but in many cases, if you choose not to do so, we will not be able to provide you with our products or services and will not be able to respond to any questions you may have.

The following provides some examples of the types of personal information that EBL may collect and how we use such information:

2. What personal information do we collect?

When you create an account, purchase a product, download a software update, or contact us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and other information.

When you use EBG to purchase goods or gift cards, EBG may collect information you provide in relation to such persons, such as name, mailing address, email address and telephone number. EBE will use such information to fulfill your request, provide relevant products or services, or for anti-fraud purposes.

In some jurisdictions, we may require you to provide government-issued identification for compliance with the law, but only in limited circumstances, such as customs clearance.

IV. How We Use Your Personal Information

We’ll keep you informed of the latest product releases, software updates, and upcoming events. If you do not wish to be included in our mailing list, you can opt-out at any time by updating your preferences.

We may use your personal information, such as an email address or mobile phone number, to verify and identify users.

We may use personal information to send important notices, such as order information about purchases. Because this information is essential to the communication between you and the Marketplace, you cannot opt-out of receiving such information.

We also use personal information for internal purposes such as auditing, data analysis and research to improve Everbright Mall’s products, services and communication with customers.

5. Collection and Use of Non-Personal Information

We also collect data that cannot be directly linked to any specific individual on its own. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it.

We collect information such as occupation, language, zip code, area code, unique device identifier, referring URL, location, and the time zone in which users use our products so that we can better understand customer behavior and improve our products, services, and advertising.

We collect information about our customers’ activities on our website. We aggregate this information to help us provide more useful information to our customers about which parts of our website, products, and services are of most interest to them. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.

We may collect and store details about how you use our services, including search queries. This information may be used to improve the results provided by our services and to make them more relevant. This information will not normally involve your IP address, with a few exceptions: We need to ensure the quality of the services we provide over the Internet.

6. Cookies and Other Technologies

EBM or emails and advertisements may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people view, measure and improve the effectiveness of advertising and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if local law considers an Internet Protocol (IP) address or similar identifier to be personal information, we will also treat such identifier as personal information. Similarly, for the purposes of this Privacy Policy, in the event that non-personal information is combined with personal information, we treat the combined information as personal information.

Like most Internet services, we collect certain information automatically and store it in log files. This information includes IP address, browser type and language, operating system, date/time stamp, and more.

We use this information to understand and analyze trends, to administer the site, to understand user behavior on the site, to improve our products and services, and to gather demographic information about our user base as a whole. EBG may use such information for our marketing and advertising services.

Pixel tags allow us to send emails in a format that is readable by our customers and to let us know if an email has been opened. We may use this information to reduce or eliminate the need to send emails to our customers.

7. Miscellaneous

It may be necessary for EBG to disclose your personal information in accordance with laws, legal procedures, litigation and/or requests from public authorities and government departments within or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate in connection with national security, law enforcement, or other matters of public importance.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In addition, in the event of a reorganization, merger, or sale, we may transfer all personal information we collect to the relevant third party.

Protection of Personal InformationEverbright Mall attaches great importance to the security of your personal information. EBG will use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data on EBG, we will use computer systems with limited access rights, which are deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, even when we use third-party storage.

8. Privacy Issues

If you have any questions or concerns about EBG’s privacy policy or data processing, or would like to make a complaint about a possible violation of local privacy laws, please contact us. You can contact us at any time by calling the support phone number of Everbright Mall.

When we receive a privacy question or access/download request, we will categorize the contact and will try to address the specific question or question you have. If your question itself involves something significant, we may ask you for more information. These contacts with more significant questions will receive a response. If you are not satisfied with the response you receive, you may refer your complaint to the relevant supervisory authority in your jurisdiction. If you consult us, we will provide you with information about the relevant complaint channels that may be applicable according to your actual situation. EBG may update its Privacy Policy at any time. If we make material changes to our Privacy Policy, we will post a notice and an updated Privacy Policy on our website.